Privacy Policy

Effective April 2025

At Hermosa Holistic Counseling, your privacy matters. We are committed to protecting your personal information and ensuring your online experience is safe, secure, and respectful. This Privacy Statement outlines how we collect, use, and protect your data when you interact with our website.

By visiting or using www.hermosacounseling.com, you agree to the practices described below.
 

1. Information We Collect

We may collect both personal and non-personal information when you use our website, including:

• Personal Information: Your name, email address, phone number, mailing address, and other information you voluntarily provide (such as through contact forms or consultation requests).

• Demographic & Preference Data: Information like your ZIP code, age, gender, and interests, if shared.

• Technical Data: Information about your device and browsing behavior—such as IP address, browser type, device information, access times, and referral websites—collected automatically for analytics and security purposes.

Important: Do not share sensitive personal health information through public sections of the site, such as blog comments or forums, as this information could be visible to others.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services

• Respond to your inquiries or requests

• Send appointment reminders or updates

• Share new offerings, resources, or practice updates

• Conduct surveys or collect feedback (optional)
   

We do not sell or rent your personal information to third parties.
 

We may work with trusted service providers—such as email platforms or website analytics partners—who help us operate more effectively. These partners are bound by confidentiality agreements and may only use your information to perform agreed-upon tasks on our behalf.

3. Cookies and Tracking

Our website uses cookies—small text files stored on your device—to personalize your experience and understand how the site is used. Cookies help us remember your preferences, monitor site performance, and improve usability.

You can modify your browser settings to accept or decline cookies. Choosing to disable cookies may impact your experience on the site.

4. How We Protect Your Information

We take your privacy seriously and use safeguards to protect your data from unauthorized access or disclosure. Your information is stored on secure servers and protected by encryption protocols like SSL (Secure Socket Layer) when transmitted.

Despite our best efforts, no system can guarantee complete security. If you believe your data has been compromised, please contact us immediately.

5. Legal Disclosure

We may disclose your personal information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our clients and community.

6. Changes to This Policy

We may update this Privacy Statement from time to time to reflect changes in our services or applicable laws. Any changes will be posted on this page with an updated effective date.

We encourage you to revisit this policy periodically to stay informed.

7. Contact Us

Hermosa Holistic Counseling is a 100% virtual therapy practice serving clients across Texas.

If you have any questions about this Privacy Statement or how your data is used, you may contact us at:

📧 Email: hello@hermosacounseling.com
🌐 Website: www.hermosacounseling.com